Objective & Transparent Guidance — Always Free for Families

We include both partner and non-partner options in your shortlist based on fit—not on who pays us.
Partner communities fund our in-person concierge so families don’t have to.
When you pick a non-partner, we still support you with prep resources and debriefs, but we don’t attend tours or manage move-day for non-partners.

Partner vs. Non-Partner Senior Communities

Partner Communities (Concierge-Level Support)

  • We schedule and confirm your tours
  • In-person guidance during tours (to keep visits focused and productive)
  • Tailored tour prep with objective info & custom question list
  • Post-tour debrief and decision support
  • Concierge support (on-site move-day support & orientation, and follow-up support)
  • Always free for families — funded by the community

Non-Partner Communities

  • Included in your personalized shortlist
  • Self guided tours
  • Tour checklists to keep you on track
  • Always free for families